Customer Reviews

Promptly answered my call; send someone out; took care of the problem; and referred me to a remediation expert to take care of the water damage. Exactly what I needed.

Lynn Hylden

PlumbPros is the best! We have used them several times over the years, and they are the only number we call with plumbing problems. 2 days ago we thought our basement sewer pump was dead, and were expecting we'd be spending a bucket of money to replace it. Melvin came out (exactly on time) and spotted/fixed the problem in less than a minute. Then he refused to charge me for the call. He also encouraged me to call PlumbPros any time I have a plumbing concern--not too worry if something is too small. Very reassuring to have a company like this to call when things get messy!!

John Rezac

They responded to my problem right away and fixed it in less than 30 minutes.

Gabrielle Morris

Jack came out fast, got everything done quickly and well while helping us save money. Very solid job and friendly throughout.

Greg D'Avis

The plumber came to my home to help with a problem I was having and identified it quickly. I needed a new toilet so I went out and purchased one, and he came back just a few hours later and helped install it. He was friendly and very fast. I will definitely remember them for future issues!

Joe Dembowski

The technician located a leak beneath our sink. He determined that it was a faulty garbage disposal. He repaired it and was done in less than 30 minutes. He was professional and friendly. Plumbpros treats clients like family!!!

Venetia Poole

Randall was a very experienced plumber found my leak and had it fixed within the hour. Very fast and professional service. Would definitely recommend Randall with plumb pros again. 10 out of 10

William Doyle

I have a waste water transfer pump on my basement sink that is about 15 years old. It worked solidly that whole time, but failed recently. I was having trouble finding a plumber to fix it, as a lot of them didn't have the knowledge of that type of pump, nor do they have services set up around it. PlumbPros came out, found my float and a valve were bad, but also the unit needed to be cleaned (a terribly dirty job). Michael (tech) handled it great and gave me a price that made sense for the work in a small, hard to get to space.

Zachary Sines

Randall was very knowledgeable and professional.

He came in prepared with his PPE on which is very important during COVID,and solved the issues within a few minutes. I would highly recommend using this company and Randall again.

Kimberly Jordan

Walked us through the fix and gave us advice that was priceless. Great customer service oriented company and people. The best!!!!

Vince Currao

Michael was a life saver! He came out right away and repaired a grinder pump that went bad. Very professional. Got the job done in no time.

LaTonya ONeal

Our tech was Shawn Finley & he was excellent & professional!

Kelley Oneal

Showed up, quoted and completed water heater replacement same day.

Edward Holcroft

I had been told by a company that my sewer drain had roots in it. The cost to clear the roots was ranged from 5k to 20k depending on if the roots were under the slab. I had PlumbPros come out for a 2nd opinion. Thank goodness I did!! They ran the camera and found that whatever was causing the slow drain of my toilet must have been knocked loose by the camera the original plumber used. There were no roots. PlumbPros saved me $1000's. I could not be more appreciative of happy with their service than I am. Thanks so much Richard!!!

Donna Welch

Randall was great. He was here soon after we called and did a great job. Very professional and personable. Highly recommend.

Mark Warden

Shawn was awesome. Was in and out in no time. Very friendly. He did a great job.

M. Davis

Randall thought he was coming in fir a simple job that ended up being more complicated. Randall worked hard and longer than he anticipated to get the job done right.

Sean Kulka

Shawn Finley was terrific! Super responsive and fixed our leaking gas regulator and lines. Highly recommended.

Alex Lonergan

Jack was super helpful. He did a lot of work and it was all done really well.

P.M.

I needed multiple items addressed in my residency. PlumPros sent Shawn Finley, a professional plumber, to my home to assess the areas of concern. He arrived timely, assessed what needed to be done, and gave me a reasonable price. The toilet in the master bedroom was repaired, and the leaking faucet in the kitchen was replaced. After trying to get my garbage disposal to work, he replaced it. All of this work was done quickly and professionally. I highly recommend PlumbPros.

Thad Stovall

Really appreciate the professionalism and customer focused service provided by Jake. Though few of the items I reported as issues, Jake proved that those are not the issue and I don’t need to unnecessary throw money to replace it. I would love to work with Jake from Plumbpros in future in case I encounter any issues in future. Thanks Jake.

Maqsood Adil

PlumbPros did an amazing job at my place. Special shout out to Jack. He was amazing, super friendly and really understanding. Would 10/10 recommend!

Akash Goyal

They install 200 feet of a 4 inch main in 2 days. AMAZING

Cole Ordway

Randall saved the day! Water heater burst and he was able to able to replace it and fix my faucet in no time. He explained everything he was doing and kept me in the know. Great work! Thanks

Charles Bryden

Randall was very professional and did a great job. Highly recommended

Jeffery Williams

Randall was very professional and did a great job.

Robert Lee

We are very pleased with PlumbPros. We had an issue originally with our upstairs toilet. The gentleman who came out to service, Jack, was extremely professional. He was on time and very wonderful to work with. When our garbage disposal broke, it was an easy decision to re-hire PlumbPros. He was on time, and swiftly made the appropriate repairs. It feels like a family owned shop that take care of their customers. Would happily recommend them.

Kalen Caudill

Randall did the excellent job, very pleased with the challenging job he had at hand.

He installed two water heaters by himself with great professionalism.

Carolyn Harrison

PlumbPros is a great plumbing company! Service was offered the next day after I called. The owner, Michael, was prompt to reply to my message as well as courteous and professional. The repairman, Anthony, was excellent! He is skilled, competent, and professional. He completed the job quickly and efficiently. I trust his work completely. After 3 opinions and price quotes about the problem from other plumbing companies, I can honestly say that Plumbpros was the most reasonable and affordable offering quality work at the best price. I highly recommend this company to anyone in need of a plumber for any reason. The serviceman, Anthony, and the company in general will always have my business with any plumbing issues.

Carol Gould

Randall from Plumbpros is amazing at his job. Unfortunately we have had him at our house 3 times to fix leaks. But he’s found them and repaired them with diligence and expertise. Highly recommend Randall at Plumbpros! You won’t be disappointed.

Melissa Spencer

I can not express how thankful I am to Cole Ordway for his skill & kindness to me. He arrive 15mins after I called the company, assess the problem, explained clearly so I understood, then repaired the problem. I have never heard of your company before but am so glad I called you & Cole was the repair man. He represents your company extremely well!!

Gladys Haley

Randall and Cole best ever, very professional, perfect gentlemen.

Linda Richardson

Randall did an excellent job on replacing our gas water heater. Very professional, clean and didn't waste any time getting the job done. Same day service was awesome! Highly recommend Randall and PlumbPros for any of your plumbing needs. Thanks again Randall!

Robert Early

Extremely good services!

Sherri Morris

Randall came to our house and was the nicest man. We had a blockage in our main drain line which he had to snake and then run a camera. He was at it for quite some time, but got the job done! He also installed a new toilet for us. I would definitely recommend him and his company. Randy, thank you!!!!! If we ever need any other plumbing problems solved, we’re calling PlumbPros!

Britt Bryant

Randall was very professional and left the job site in good working condition and clean. I highly recommend plumb pros.

Michael Hennings

Plumbpros did a great job installing my kitchen sink. I called for an estimate, they arrived the same day , and were able to install the new sink the same day! Randall F. did an excellent job. They even took away our old sink. I could not be happier! Will definitely use them again.

Brady C.

Jack did a great job with our custom kitchen sink and disposal. Extremely thorough, informative and experienced. Top notch professional.

Alan Mac

Highly Recommend this company! They were very responsive, helpful and great all around company to deal with!

Moureen Davidson

Prompt and responsive. Completed a very difficult repair at a reasonable price. Excellent communication. Highly recommended.

Robert Cain